TERMS AND CONDITIONS

BY REGISTERING FOR THE "NCLU" PROGRAM (SEE BELOW FOR DEFINITION), YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS STATED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT PARTICIPATE. THIS SECTION APPLIES TO ALL REGISTERED "NCLU" MEMBERS. "NCLU" IS LIMITED TO QUALIFYING TRAVEL AGENTS AND QUALIFYING TRAVEL AGENCIES (SEE BELOW FOR DEFINITIONS) WHO RESIDE IN THE UNITED STATES OR CANADA.

1. Definitions: "Company" shall mean NCL (Bahamas) Ltd., its parent, subsidiary and affiliated companies."Course" shall mean an educational course sponsored by the Company, a certain number of which must be taken by a Qualifying Travel Agent in a particular calendar year in order for the Qualifying Travel Agent to attain a Level and eligibility for Offers, Rewards and/or any other benefit offered by the Company in connection with the Program (except as specified herein).

"NCLU Degree Level System" shall mean the system adopted by the Company for assigning Levels (degree) to the Qualifying Activities performed by Qualifying Travel Agents.

"Level Account" shall mean the account for each participant on the www.ncluniversity.com website that provides an accounting of each participant's Level achieved."Offer" shall mean promotional opportunities for Qualifying Travel Agents made available as part of the Program from time to time by the Company in its sole discretion."Owner" the person whose user profile has an "agent type" flag of "Owner" for the Qualifying Travel Agency on www.ncluniversity.com."Program" shall mean the program pursuant to which the Company shall make available to Qualifying Travel Agents the opportunity to achieve a certain Levels by performing and reporting Qualifying Activities and the opportunity to accept certain Offers or Rewards associated with each Level."Program Level List" shall mean a list of the currently available Levels that Qualifying Travel Agents may achieve."Qualifying Activities" shall mean those activities identified by the Company that Participants may perform to achieve NCLU Degree Levels, including but not limited to, educational courses designated by the Company."Qualifying Travel Agency" shall mean those travel agencies that have registered on Norwegian Central and are operating as a travel agency selling the Company's cruises and travel packages as of the time of registration and Offer or Reward acceptance."Qualifying Travel Agent" shall mean a person employed as a travel agent of a Qualifying Travel Agency who meets the eligibility requirements set forth in the Terms and Conditions at the time of registration and acceptance of any Offer or Reward. For purposes of these Terms and Conditions, a "Qualifying Travel Agency" may be referred to herein as a "Qualifying Travel Agent," unless otherwise stated."Reward" shall mean any benefit or offer designated by the Company that appears on the Program Level List and that the Qualifying Travel Agent achieves by completing Qualifying Activities."Terms and Conditions" shall mean these and any other applicable terms and conditions as specified by the Company, and as amended from time to time by the Company, in its sole discretion, that govern the operation of "NCLU".

2. Program Eligibility. Any Qualifying Travel Agent and a Qualifying Travel Agency shall be eligible to participate in the Program by registering as outlined herein. A Qualifying Travel Agent will be registered in the Program by: (i) registering at www.norwegiancentral.com, then registering for "NCLU" and (ii) agreeing to these Program Terms and Conditions. Qualifying Travel Agents are responsible for keeping their Norwegian Central registration information accurate, complete and current in order to maintain their status as Qualifying Travel Agents. To the extent that any participant is no longer a Qualifying Travel Agent, he/she will be immediately disqualified from participation in the Program and shall have no right to achieve any NCLU Degree Level or accept any Offer or Rewards or other benefit of "NCLU" participation, except that a Qualifying Travel Agency may transfer his/her membership number by requesting that his/her membership number/account be merged or moved to a Qualifying Travel Agency. Employees of the Company, its affiliates, parents, and subsidiaries, and the immediate family members and members of their households, are ineligible to participate in the Program. No Level Account, Reward, Offer or other benefit may be transferred between member numbers. If a Qualifying Travel Agency is disqualified from the Program, all Qualifying Travel Agents associated with the Qualifying Travel Agency will also be immediately disqualified. A Qualifying Travel Agency may deactivate a Qualifying Travel Agent's Account, in which case the Qualifying Travel Agent shall be disqualified from the Program. To the extent that any travel agency is no longer a Qualifying Travel Agency, the Owner will be immediately disqualified from participation in the Program and shall have no right to achieve any Level or accept any Offer or Rewards or other benefit of "NCLU" participation. To the extent that any participant is no longer a Qualifying Travel Agent, he/she will be immediately disqualified from participation in the Program and shall have no right to achieve any NCLU Degree Level or accept any Offer or Rewards or other benefit of "NCLU" participation. The Company has sole discretion on whether to accept the request. All decisions are final.

3. Program Terms and Conditions. Participating in "NCLU" and all of the associated NCLU Degree Levels, Offers, Rewards or any other benefits offered by the Company as part of this Program are offered at the discretion of the Company. The Company may terminate this Program at any time, in its sole discretion. The Company reserves the right to modify, terminate, withdraw the Terms and Conditions, NCLU Degree Level List, NCLU Degree Levels System, Offers, Rewards or any other benefit or aspect of "NCLU", in whole or in part, at any time, with or without notice, even though such changes may affect the value of the NCLU Degree Levels, Offer, Reward or benefits already accumulated. Qualifying Travel Agents and Qualifying Travel Agencies are responsible for periodically reviewing the Program Terms and Conditions in order to understand their rights and responsibilities under the Program. A Qualifying Travel Agent's or Qualifying Travel Agency's continued use of the Program, following the posting of conspicuous notice of any modification, will indicate his/her acceptance of any modification to the Terms hereof. A Qualifying Travel Agent or Qualifying Travel Agency should not rely upon the continued availability of the Program or any NCLU Degree Level, Offer, Reward or other benefit accumulated in connection therewith. Qualifying Travel Agents or Qualifying Travel Agencies may contact the Company at nclufeedback@ncluniversity.com with any questions they may have about the Program Terms and Conditions or the Program generally.

4. NCLU Degree Level System. Qualifying Travel Agents may achieve a Level by performing the required number of Qualifying Activities or by other means as the Company may permit in its sole discretion. The Levels and number of Qualifying Activities in order to achieve each Level are currently as follows (but may be amended from time to time in the Company's sole discretion):

Associate Degree: 1 Core, 2 Electives

Bachelor’s Degree: Associate requirements, plus 4 Electives

Master’s Degree: Bachelor’s Requirements plus 2 Grad Courses and 3 Electives

Ph.D. Degree: Master’s Requirements plus 2 Grad Courses and 3 Electives, plus booking requirement of 5, 7+ day sailings (booked and sailed post Level 3 or Master’s Degree attainment

Complete details regarding benefits and levels are available elsewhere on the "NCLU" website.

5. Certifying Qualifying Activities. In order to achieve a Level, Qualifying Travel Agent must perform Qualifying Activities on NCLU or by other means as the Company may permit in its sole discretion, including but not limited to, taking educational courses designated by the Company. In the event that a Qualifying Travel Agent does not pass a course, he/she may re-take the failed quiz until passed. A list of Qualifying Activities can be found by checking the curriculum link on the "NCLU" website.

6. "NCLU" Level List. Offers and Rewards for Qualifying Travel Agents. A Qualifying Travel Agent is eligible to receive Offers and Rewards such as the following (subject to change) once they have achieved the corresponding NCLU Degree Level as follows:

"NCLU" Benefits

Only "NCLU" students are eligible for reduced-rate cruises.

Associate Degree

• Congratulatory email
• Certificate for Framing
• Email Signature Icon
• Badge
• 1st tier of reduced rate program (15% off fleetwide sailings)
• 3 CLIA credits*

Bachelor’s Degree

• Congratulatory email
• Certificate for Framing
• Email Signature Icon
• Badge
• 2nd tier of reduced rate program (20% off fleetwide sailings)
• 3 CLIA credits*

Master’s Degree

• Congratulatory email
• Certificate for Framing
• Email Signature Icon
• Badge
• 3rd tier of reduced rate program (25% off fleetwide sailings)
• 3 CLIA credits*

Ph.D. Degree

• Congratulatory email
• Certificate for Framing
• Email Signature Icon
• Badge
• Press Release
• 4th tier of reduced rate program (30% off fleetwide sailings)
• 3 CLIA credits*

Offers, Rewards and NCLU Degree Level achieved do not constitute property and, thus, may not be exchanged for cash, auctioned or assigned or transferred by a Qualifying Travel Agent or Qualifying Travel Agency or by operation of law to any person. Qualifying Travel Agents and Qualifying Travel Agencies are responsible for keeping track of any Offer or Reward. No extensions or other exchanges will be allowed for any Offer or Reward. All Rewards, Offers are subject to change at our discretion, so please check the expiration dates of any offer to confirm eligibility and validity. The Offers and Rewards structure is subject to modification, termination or limitation at any time, with or without notice, in the Company's sole discretion, and the Company expressly reserves the right to establish additional means of accruing NCLU Degree Levels, Offers and Rewards or other benefits, to delete any or all of the currently recognized means of accruing Levels, Offers and Rewards or other benefits, to exclude specific types of accrual therefrom or to make NCLU Degree Levels, Offers and Rewards or other benefits selectively available to certain "NCLU" members based upon factors in its sole discretion.

For Qualifying Travel Agents (not Qualifying Travel Agencies) retention of Level is subject to taking required Courses or achieving the next NCLU Degree Levels, as set forth in Section 7 below.Qualifying Activities will be credited to the member account submitted at the time of undertaking such activity. Rewards, Offers and other benefits offered via "NCLU" may not be split between member accounts, NCLU Degree Levels Accounts or any individuals.

For complete information regarding CLIA accreditation, please visit www.cruising.org.

Employees, affiliates, etc. not eligible to participate in the NCLU Reduced Rate program.

Reduced Rate Terms and Conditions:

Guest Type: Travel Agent

· Prices are in US Dollars and are per person, based on double occupancy. Rates are subject to change and availability. 

· Valid for the first and second guests in the stateroom. 3rd-8th occupancy is based on availability.

· NCLU students at Associate's level or above are eligible for reduced rate cruises.

· Reservation must be booked on www.ncl.com in order to receive discount.

· Discount is based only on commissionable voyage fare.

· Singles pay double as rates are based on double occupancy.

· All guests must pre-pay service charges. 

· New Individual FIT Reservations only. Any previously confirmed booking for the same ship and sail date cannot be converted to a reduced rate booking.

• • Travel partners sailing under the reduced rate program are eligible to recieve Latitudes benefits commensurate with their current Latitudes tier.
  • To ensure receipt of Latitudes benefits on board, Latitudes membership number must be provided at time of booking and full payment must be received 4 days prior to sailing. 
  • As of April 2, 2020, reduced rates are combinable with current consumer promotions available on NCL.com at the time of booking.
  • One reduced rate stateroom per agent, per sailing.
  • Travel agent rates apply only to the stateroom occupied by the travel partner. Rates for additional (non-travel agent) staterooms should be booked via the standard booking process at prevailing rates. 
  • This offer is available for full-time travel agents ONLY. If the travel partner cancels, remaining stateroom guests must pay prevailing rate.
  • Government taxes, port expenses & fees, and discretionary onboard service charges are additional.
  • Travel partner reduced rates are not combinable with Sailaway categories (IX, OX, BX, and MX), Suites or The Haven.
  • Travel partner reduced rates are not combinable with net rate programs, group programs, or FITOBC bonuses. 
  • Name changes are not permitted.
  • Reduced rate reservations cannot be lowered if rates change.
  • Not applicable to chartered dates and group types: CMI OP EVENT, CMI OP LG EVENT, INCREG & INCLARGE
  • Submittal of any false documents or abuse of the reduced rate program may result in the cancellation of the agency's reduced rate privileges.
  • Cancellation fees also apply based on the booking/sailing date; therefore, Norwegian Cruise Line strongly reccomends the purchase of travel protection on all bookings. 

REQUIREMENTS FOR REDUCED RATE ELIGIBILITY:

1. Applicant must be a valid, full-time, cruise sales agent.
2. Applicant must have an Associate's level or above in Norwegian Cruise Line University.
3. Applicant must make their own booking on ncl.com.
4. Only credit card payments will be accepted.
5. Promotion is valid for NCLMIAMI, NCLINTL, NCLBRAZIL, NCLASIA, and AUSTRALIA offices. Not applicable to CE and UK offices. 

ADDITIONAL REDUCED RATE OFFERS: Periodically a higher percentage reduced rate offer is available for NCLU participants.  To see the latest limited-time Reduced Rate offer visit NCL Help and search reduced rate.  Eligibility restrictions may apply please review applicable terms and conditions to determine if you qualify. This offer is capacity controlled and subject to change at any time.  

IMPORTANT NOTICE: Norwegian Cruise Line reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65.00 USD per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, Norwegian Cruise Line will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 USD per passenger per day.​​​​​​​

Norwegian Cruise Line is not responsible for typographical errors or omissions.

Ships’ registry: BAHAMAS and UNITED STATES OF AMERICA. ©2024 NCL Corporation Ltd.

7. Viewing Your "NCLU" Account. Qualifying Travel Agents are responsible for ensuring that the Level and Qualifying Activities completed are properly reflected in their "NCLU" Account. Please see Section 2 on how a Qualifying Travel Agent may contact the Company if the Qualifying Travel Agent believes his/her Program Account does not accurately reflect the correct Account status. Any claim of inaccuracy must be received by the Company within six (6) months of the date of claimed accrual of such Level. The Company shall have no liability for any printing, production, typographical, mechanical or other errors in the "NCLU" Account distributed by the Company or, for any delay or failure to credit Level to your account or for any failure to provide the "NCLU" Account as outlined herein. The Company reserves the right to invalidate a Level or an Offer or Reward or any other benefit from an account if it determines that such were improperly credited to such account or obtained fraudulently or in error. The Company reserves the right to require proof of accrual of Level and the Company reserves the right to delay the processing of any Offer or Reward or any other benefit without notice to Qualifying Travel Agent or Qualifying Travel Agency, in order to assure compliance with the Terms and Conditions outlined herein. Qualifying Travel Agents are responsible for maintaining the confidentiality of their account and password and for restricting access to his/her computer, tablet or mobile device, and Qualifying Travel Agents agree to accept responsibility for all activities that occur under his/her account or password. Without limiting any other remedies, the Company may suspend or terminate a Qualifying Travel Agent's or Qualifying Travel Agency’s account if the Company suspects that he/she/it has engaged in fraudulent activity in connection with this Program. Participation in the Program is subject to the Terms and Conditions, as well as policies and procedures that the Company may adopt or modify from time to time.

8. Adherence to Terms and Conditions / Disqualification: Any failure to abide by the Terms and Conditions or any policies or procedures implemented by the Company, any conduct detrimental to the Company, or any misrepresentation or fraudulent activities in connection with this Program, including but not limited to, registering fraudulent travel agencies for the purpose of securing benefits hereunder, may result, in addition to any rights or remedies available to the Company in law or equity, in the termination of membership in the Program, as well as forfeiture of Level, Offers and Rewards or other benefits accrued to date and any other benefits earned in connection herewith, in the Company's sole discretion.

9. Cruise Promotions Generally. At various times, NCL may conduct promotions in connection with NCLU. As to all such promotions, the following rules below are generally applicable:

(i) Prize winner will be required to sign and return an Affidavit of Eligibility/Release of Liability and Publicity within seven (7) days of first attempted delivery of same. Guests of winner of prize will also be required to sign and return a Liability/Publicity Release prior to travel, but no later than 90 days prior to such date. Noncompliance within time period or return of any reward notification as undeliverable may result in disqualification and selection of an alternate winner. Upon verification of eligibility and timely receipt of a signed Affidavit of Eligibility/Release of Liability and Publicity, prize winners will be notified regarding the details of their prize.

(ii) Acceptance of the prize constitutes permission to use winner’s name and/or likeness by Sponsor for purposes of advertising, editorial and trade purposes without further compensation, unless prohibited by law. With respect to any game of chance promotion, if potential winner is a Canadian resident, he/she must correctly answer a mathematical skill testing question as a condition of being awarded the prize.

(iii) By accepting prize, winner represents that he/she has complied with all rules of this promotion and agrees to release Sponsor and their respective parents, affiliates, subsidiaries, officers, directors and employees, crew members, media partners, printers of promotional material, promotional material suppliers, and advertising, promotion and other coordinating agencies involved in the promotion from any and all liability for injuries, losses, or damages of any kind sustained in connection with the use, acceptance, possession or awarding of prize or participation in any prize or related activities. Winner further acknowledges that Sponsor has not made, and is not liable or responsible for, any warranty, representation or guarantee, express or implied, in fact or in law, relative to any prize, including, but not limited to, its quality, mechanical condition, or fitness for a particular purpose.

(iv) By participating, entrants agree to be bound by the official rules and the decisions of Sponsor which are final and binding in all respects. No more than the advertised number of prizes will be awarded. Entries become the property of Sponsor and will not be acknowledged.

(v) Sponsor reserves the right, in its sole discretion, to modify, suspend or terminate the Promotion should a virus, bugs or other causes beyond the control of the Sponsor corrupt the administration, security or proper play of the Promotion. In such event, the prize will be awarded by random drawing from among eligible entries received up to the date/time of corruption or modification, to the extent feasible. Sponsor is not responsible for late, lost, incomplete, or misdirected entries; computer system, phone line, electronic equipment, computer hardware, software or program malfunctions, or other errors; failures or delays in computer transmissions or network connections; problems downloading entries from the web site; or for any other technical problems related to web site entries. Sponsor is not responsible for incorrect or inaccurate entry information, whether caused by Internet users or by any of the equipment or programming associated with or utilized in the Promotion, or by any technical or human error which may occur in the processing of the entries in the Promotion. CAUTION: ANY ATTEMPT BY A PERSON TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES FROM ANY SUCH PERSON TO THE FULLEST EXTENT PERMITTED BY LAW. In the event of a dispute, entries will be declared made by the authorized account holder of the e-mail address submitted at time of entry. "Authorized account holder" is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider or other organization (e.g., business, educational, institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

(vi) The sponsor of any cruise promotion shall be NCL (Bahamas) Ltd. and/or NCL America Inc., as applicable, 7665 Corporate Center Drive, Miami, Florida 33126.

10. Release. By participating in "NCLU", each participant hereby agrees to release and hold harmless the Company, and their respective parent, subsidiary and affiliated companies and their directors, officers, employees, agents and other representatives from any and all claims for damage, injury, death, loss or other liability that may arise out of or in connection with the participant's participation in "NCLU", participant's acceptance or use of any Offer or Reward, or any other benefit, or any error, defect, failed performance or other malfunction of, or misuse of, any Level, Offer or Reward.

By participating in "NCLU", Qualifying Travel Agent hereby agrees that such person's name, likeness, any remarks or comments posted within the "NCLU" system (including, but not limited to, bulletin boards and blogs) and any combination thereof may be used for the advertising, marketing and promotion of the Company in any and all media now known or hereinafter developed without territorial or time limitations and without any additional compensation.

11. Program Administration. The Company shall have full power and authority to interpret the "NCLU" Terms and Conditions and make all "NCLU" decisions. All participants shall be bound by all such determinations of the Company. The Company reserves the right to disqualify anyone it determines in its sole discretion to be engaged in fraud, or in behavior that is obnoxious, threatening, illegal, or intended to annoy, abuse, threaten, or harass.

12. LIMITATION ON LIABILITY. THE COMPANY WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (A) ANY USE OF THE PROGRAM, (B) ANY FAILURE OR DELAY BY US IN CONNECTION WITH "NCLU" (INCLUDING WITHOUT LIMITATION THE USE OF OR INABILITY TO USE ANY COMPONENT OF "NCLU"), OR (C) THE PERFORMANCE OR NON- PERFORMANCE BY THE COMPANY, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTUOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU.

13. DISCLAIMER OF WARRANTIES. THE COMPANY MAKES NO WARRANTY OF ANY KIND REGARDING "NCLU", WHICH IS PROVIDED ON AN "AS IS" BASIS. THE COMPANY EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT ITS PROGRAM WILL BE ERROR-FREE. THE COMPANY FURTHER DISCLAIMS ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS AND TIMELINESS OF ANY CONTENT OR INFORMATION DISTRIBUTED WITH RESPECT TO THE PROGRAM. "NCLU" EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS WARRANTY DISCLAIMER MAY BE LIMITED IN ITS APPLICABILITY TO YOU.

14. Taxes. Please check with your tax advisor to see if there are any tax implications to you with regard to this Program. If there are any taxes, the Qualifying Travel Agent or Qualifying Travel Agency agrees to be solely responsible.

15. Force Majeure. The failure of the Company to comply with the Terms and Conditions because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state or local governmental authorities or for any other reason beyond the reasonable control of the Company shall not be deemed a breach of this Agreement. In the event of any event of force majeure, the Company shall have the right to terminate this Agreement by giving notice with no further liability to any Qualifying Travel Agent.

16. Dispute Resolution. This policy shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts or choice-of-law provisions. Any action at law or in equity arising out of or relating to use of this policy shall be pursued only in Miami-Dade, Florida, and any and all participants in the Program and those claiming through them hereby consent and submit to the personal jurisdiction in such venue. Participants and those claiming through them agree to arbitrate any and all disputes by binding arbitration administered by the American Arbitration Association (www.adr.org). EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, PARTICIPANTS AND THOSE CLAIMING THROUGH THEM FURTHER AGREE THAT ANY DISPUTE AGAINST THE COMPANY SHALL BE BROUGHT BY PARTICIPANT AND THOSE CLAIMING THROUGH THEM INDIVIDUALLY AND NOT ON BEHALF OF ANY OTHERS.

17. No Waiver. If the Company fails to act with respect to your breach or anyone else's breach on any occasion, the Company is not waiving its right to act with respect to future or similar breaches.

18. Captions. The headings in these Terms and Conditions are for your convenience and reference only. These headings do not limit or affect these Terms and Conditions.

19. Complete Agreement. These Terms and Conditions, together with any other the Company agreement, make up the entire agreement between us relating to the Program, and replace any prior understandings or agreements (whether oral or written) regarding the Program. If a court finds any of these Terms and Conditions to be unenforceable or invalid, that Term and Condition will be enforced to the fullest extent permitted by applicable law and the other Terms and Conditions will remain valid and enforceable. The Program is void where prohibited.